OUR FAQS

COVID-19

Yes! We offer the gold standard of high throughput COVID-19 PCR testing. Tests are sent to our laboratory and resulted within 24-48 hours of being at our lab.

We are constantly expanding our COVID-19 collection sites. Here you’ll find a complete list of sites.

We will send you results in a HIPPA compliant manner through text message, email or both!

Your test will likely be covered by your insurance company or the state program under the CARES Act if you have an order from a medical provider.

Yes, you can buy a COVID-19 PCR test for $119 at any of our locations.

Yes! We offer the SARS-CoV-2 IgG Antibody test. We collect a blood sample via venipuncture. Results are available within 24 hours of the specimen being at our lab.

You can find the fact sheets for patients here and the fact sheet for providers here.

FOR OUR

Patients

We have lab locations all over Texas including Victoria, Dallas, Fort Worth, Houston, and San Antonio. Please see our list of all locations here. We are continually adding new locations, so please check back regularly.

Yes! We have been in business for more than 40 years and have long-standing relationships and contracts with the vast majority of insurance companies, including all the “majors.” We will prescreen your patients before we begin blood work or collect their sample. In the unlikely event they have an insurance plan for which we do not have a contract, we will alert them. Our goal is to make sure every patient receives their In-Network lab benefits.

As with most medical services, there is a chance your insurance plan will require us to send you an invoice to cover a patient responsibility portion of the claim. In an effort to make things easier and to use less paper, we will likely start by emailing or texting you if you have a balance. You can always opt out of digital communication and ask for a paper invoice to be mailed to you.

Yes! We offer special pricing for patients that choose to pay for their blood test or other lab test at time of service. Please call us at 361 575 4855 to ask about pricing on specific tests.

Almost every blood test and clinical test in the marketplace is available. You can search for tests here. Historically, we have run 97% of tests ordered in our laboratory.

No problem! Please call us at 361 575 4855 or email us at [email protected].

FOR OUR

Providers

Yes! We have been in business for more than 40 years and have long standing relationships and contracts with the vast majority of insurance companies, including all the majors. We will prescreen your patients before we begin blood work or collect their sample. In the unlikely event they have an insurance plan for which we do not have a contract, we will alert them. Our goal is to make sure every patient receives their In-Network lab benefits.

Yes! We can interface our Laboratory Information System—LIS—with your practice software so your orders can seamlessly flow into our lab, and the results flow into your software for each patient.

Yes! In areas where this practice is permitted—like TX—we can provide a phlebotomist to assist with the collection of blood or other specimens, and laboratory only related activities.

Yes! We will make sure any test ordered is resulted to you. We run 97% of tests ordered in our own laboratory. Please see our full test menu here.

Yes! We set up every account with our courier service or for overnight delivery to our lab with a national service.

Yes! With your order, we will send the results to you in the same manner you see the rest of your results.

Yes! We most often see this for patients that do not have health insurance or have high deductibles. We have pricing for every test the patient might need.

Thank you for your interest! Please send a short note to us here with contact information. We will be in touch with you within 24 hours.

We take great pride in providing you with all the options, tests and services our competitors do, all while giving you and your patients the attention and care you deserve. Lab work is an important part of making clinical decisions, and that doesn’t mean it cannot be a great experience for everyone involved.